We know what it’s like when things come up, and we completely understand there may be a need to reschedule or even cancel last minute. Your allotted time is reserved for you, so please inform us immediately if you can’t keep your appointment.
Origin Wellness enforces a 24-hour cancellation policy, where we reserve the right to charge you for that missed or cancelled appointment*. The fee charged is the total cost of your treatment time. If you are unable to make your scheduled time, let us know ASAP to avoid being charged.
* Missed appointment fees are not covered by most extended insurance policies.
All information you provide to us will be kept confidential as required by law under the Personal Health Information Protection Act, 2004, Ontario. All the details we ask you for will assist in a thorough, effective, and safe treatment plan. We will not share your contact details or health history file without your consent. For more information on PHIPA, see this brochure.